Terms of Use

These Terms of Use govern access to and use of closepoints.com, operated by ClosePoints LLC, based in Connecticut, United States ("ClosePoints," "we," "us," or "our"). By using the website, you agree to these terms. If you do not agree, please stop using the website.

You must have the legal capacity to agree to these terms. If you act for an organization, you are responsible for having authority to act on its behalf.

The website describes ERP consulting, implementations, extensions, and related resources. Website content, package descriptions, estimates, and scheduling confirmations do not create a consulting engagement, purchase agreement, or obligation to provide services.

Paid services begin only under a separately agreed written engagement. That agreement governs scope, fees, timelines, deliverables, confidentiality, data processing, intellectual property, warranties, and support, and controls over these website terms for that engagement. Extension licensing and third-party marketplace terms may apply separately.

Published timelines and results are illustrative or scope-dependent, not guarantees. Descriptions of availability, integrations, and features may change. Confirm your requirements and any material claim directly with us before relying on them.

You may use the website for lawful business research, to view resources, and to contact us. You must not misuse it, attempt unauthorized access, introduce malicious code, interfere with its operation, impersonate others, submit unlawful material, or infringe another person's rights.

Do not scrape or reproduce substantial portions of the website in a way that violates applicable law, intellectual property rights, or service security. Do not use contact or scheduling features to send spam or confidential records without an agreed secure process.

ClosePoints and its licensors retain their respective rights in the website's original text, design, software, and branding. You may view the site and retain reasonable excerpts for internal evaluation, with attribution and existing notices intact. Other reproduction, distribution, modification, or commercial exploitation requires permission unless applicable law or an express license allows it.

Third-party photographs, software, trademarks, and other materials remain subject to their owners' rights or applicable licenses. Public-domain materials remain public domain. Oracle NetSuite, Microsoft Dynamics 365 Business Central, and other product names belong to their respective owners. Mentioning a product does not imply endorsement, affiliation, or a certified partnership.

You are responsible for the accuracy of information you provide and for your authority to share it. You retain ownership of your materials. Sending a business inquiry allows us to use its contents as reasonably needed to respond and evaluate the requested services, subject to the Privacy Policy and any separate confidentiality agreement.

Submitting information through the website does not itself create a confidentiality agreement or professional relationship. Do not submit sensitive data or trade secrets without first agreeing on the appropriate protections.

Privacy Policy

Bookings are handled through Calendly and are subject to availability and the relevant provider's terms. A booking confirms an appointment only, not a paid engagement or guaranteed proposal. Use your confirmation details to cancel or reschedule, or contact us by email.

The website contact, launch-notification, and newsletter forms are not currently connected to a delivery or subscription service. Their confirmation messages do not establish receipt, a subscription, or a booked appointment. Email us or complete the Calendly booking process for an actual inquiry or appointment.

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The website may link to or embed scheduling, video, marketplaces, and other third-party services. Those services are controlled by their providers and have their own terms and privacy practices. We do not guarantee their availability, accuracy, security, or suitability. Evaluate their terms before using them.

Website articles, tutorials, demonstrations, recommendations, and other resources are general information, not accounting, audit, investment, tax, or legal advice. They may not apply to your circumstances. Obtain advice from an appropriately qualified professional before making decisions that require it.

AI-related descriptions do not guarantee that an output will be correct or appropriate. Any reliance on a resource should include independent evaluation and suitable review.

To the extent permitted by applicable law, the website and its informational materials are provided as available and as is, without warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or uninterrupted or error-free operation. We may correct, update, suspend, or remove website content or features.

These disclaimers apply to use of the website, not to warranties expressly agreed in a signed services or licensing agreement. Nothing excludes a warranty or right that applicable law does not permit us to exclude.

To the extent permitted by applicable law, ClosePoints will not be liable for indirect, incidental, consequential, special, or punitive damages, including lost profits, business interruption, or lost data, arising from use of or inability to use this website or reliance on its informational materials.

Nothing in these terms excludes or limits liability for fraud, willful misconduct, gross negligence, or any liability that cannot lawfully be excluded or limited. Liability relating to paid services or licensed products is governed by the applicable separate agreement.

These website terms are governed by the laws of Connecticut, United States, without regard to conflict-of-laws rules. Subject to mandatory legal rights and jurisdiction requirements, disputes concerning these terms will be brought in the state courts of Connecticut or the federal courts located in Connecticut.

Nothing in these terms removes protections, remedies, or a right to bring proceedings in another jurisdiction that mandatory applicable law gives you. Please contact us first so we can try to resolve a concern informally; this does not restrict your legal rights or suspend a legal deadline.

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We may revise these terms prospectively by posting an updated version with a new last-updated date. Review them when using the website. Changes do not amend an existing signed engagement agreement.

If a provision is unenforceable, the remaining provisions continue to apply to the extent permitted by law. A failure to enforce a provision is not a waiver. These terms, together with the Privacy Policy, describe the terms for use of the website; separate written agreements govern paid engagements and product licenses.

For questions about these terms, contact ClosePoints LLC, Connecticut, United States, by email.

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